These terms outline the rules for using our website, placing orders, and using our services at Merajora. By accessing or purchasing from our site, you agree to these Terms & Conditions.
1. Use of Website
- You must be at least 18 years old to place an order or have consent of a parent/guardian.
- Provide accurate account, contact, and delivery information. You are responsible for maintaining the confidentiality of your account.
- Any unauthorized use of the site, including scraping or misuse of content, is prohibited.
2. Product Information
- We aim to display product colors, descriptions, and sizes as accurately as possible. Minor variations may occur due to photography or device screens.
- All products are subject to availability. We reserve the right to limit quantities or discontinue items at any time.
3. Pricing & Availability
- Prices are listed in PKR unless stated otherwise and may change without notice.
- Occasional errors in pricing/availability may occur. We may cancel or adjust orders where an error is identified before dispatch.
- Promotions, coupons, and discounts are subject to the stated terms and validity periods.
4. Order Process & Acceptance
- Your order is an offer to purchase. We will confirm receipt via email/SMS; acceptance occurs when we dispatch your item(s) and share tracking details.
- We may cancel any order (with full refund if prepaid) for reasons including stock issues, payment verification concerns, or suspected fraud.
5. Payments
- We accept major cards and other methods offered at checkout. Payments are processed by secure third-party gateways; Merajora does not store card details.
- For Cash on Delivery (if available), partial/advance payment may be required on select items or locations.
6. Shipping & Delivery
- Standard delivery timelines are shown at checkout and may vary by city or during peak seasons.
- Free shipping offers (when applicable) are subject to terms, regions, and order value thresholds.
- Risk passes to you upon delivery to the provided address.
7. Returns, Exchanges & Cancellations
- Return/exchange window: [e.g., 7 days from delivery] for unworn, unwashed items with tags intact. Hygiene or customized items may be non-returnable.
- To request a return/exchange, contact us at contactatmerajora@gmail.com with order number and reason.
- Orders can be cancelled before dispatch; after dispatch, please follow the return process.
8. Intellectual Property
All content on this website—including text, graphics, logos, product images, and layout—is the property of Merajora and protected by copyright and trademark laws. You may not reproduce or use our content without written permission.
9. Limitation of Liability
To the maximum extent permitted by law, Merajora is not liable for any indirect, incidental, or consequential damages arising from your use of the website, products, or services.
10. Prohibited Activities
- Submitting false information, interfering with site security, or attempting to access other users’ data.
- Reselling purchased items for commercial purposes without authorization, or using automated tools to place bulk orders.
11. Changes to Terms
We may update these Terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.
12. Governing Law
These Terms are governed by the laws of [Insert jurisdiction, e.g., Islamic Republic of Pakistan]. Any disputes shall be resolved in the courts of [Insert city/jurisdiction].
13. Contact Us
3. Frequently Asked Questions (FAQs)
Quick answers to popular questions. For anything else, email us at contactatmerajora@gmail.com
1. What payment methods do you accept?
We accept Only Cash On Deliveries.
2. How can I track my order?
Once your order is dispatched, we’ll share a tracking link via email/SMS.
3. What should I do if I receive a damaged or incorrect item?
Please contact us within [48 hours] of delivery with photos. We’ll assist with a replacement or resolution.
4. Can I change or cancel my order?
Orders can be modified or cancelled before dispatch by contacting support. After dispatch, please use the return/exchange process.
5. Do you offer free shipping?
Free shipping promotions are announced on-site and may be subject to minimum order values or regional limits.